Worldwide Shipping for the Thidarat Bucket Bag
The Thidarat Straw Spiral Weave Bucket Bag is shipped internationally through EMS Thailand World Airfreight. This courier service provides fast, secure, and fully trackable delivery to all EMS-recognised safe countries. Once your bag is dispatched from our hub, we’ll email you a tracking number so you can follow its journey. We do not inflate our product prices to hide shipping costs. Instead, you’ll see the exact EMS shipping fee at checkout. EMS uses a flat rate for parcels under 1kg, so if you buy more than one bag, the cost is often the same. You only pay what we pay.
Handwoven in Thai Villages, Shipped from Our Hub
The Thidarat bag is handmade by local artisans in rural Thai provinces including Phayao, Chiang Mai, Nakhon Sawan, and Phatthalung. Each bag is coiled in a unique spiral weave and finished with natural straw detailing. After it’s completed, the bag is sent to our central dispatch hub in Nakhon Sawan. From there, it’s inspected, documented, packed, and posted via EMS. This structured system allows us to support community weaving while maintaining professional quality control, ensuring your bag arrives exactly as intended.
Checked, Photographed, and Packed with Care
Every Thidarat Bucket Bag is individually inspected before shipping. We examine the spiral weave structure, the strength of the handles, and the shape to confirm it meets our standards. Then, we photograph and record the exact bag before packaging. It is placed inside a reusable white cotton drawstring pouch, which protects it during shipping and serves as an elegant storage solution. We pack using only recyclable, plastic-free materials to keep your order safe and environmentally friendly throughout its journey.
Estimated EMS Shipping Timelines by Region
Delivery times begin after dispatch and do not include production time for custom orders. EMS estimates are:
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Thailand: 1 to 3 business days
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Asia-Pacific: 3 to 5 business days
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Europe and UK: 4 to 9 business days
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North America: 5 to 7 business days
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Oceania: 4 to 6 business days
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South America: 9 to 11 business days
Delivery can occasionally take longer due to customs clearance, local holidays, or courier disruptions.
Timeframe for Custom Colours or Embroidery
If you have ordered a personalised Thidarat bag with embroidery, initials, or a different colour from our nine custom shades, please allow 14 to 21 business days for production. These are made to order and crafted with care by our artisan team. After production, the bag is checked and dispatched via EMS. Delivery estimates apply only once the product has been posted. Custom bags are handled with extra attention to detail to ensure they meet your expectations.
Real-Time Tracking and Delivery Updates
Once your Thidarat bag is dispatched, you’ll receive a tracking number via email. This allows you to follow the parcel across every stage of its journey. If you do not receive tracking information within 24 hours, please check your junk folder or reach out to us. We personally track every parcel and are available to assist you with updates, delivery concerns, or courier issues. From dispatch to arrival, you’ll always have support.
Delivery Completed by Local Postal Services
After EMS transfers your parcel to your country, the local postal or delivery service completes the final stage. While we are not responsible for delays caused by domestic couriers, we will assist you with tracking and follow-up if necessary. Most of our deliveries are completed without problems, but if any issues arise after the parcel leaves EMS, our team will help you get the resolution you need quickly and professionally.
Do You Need to Pay Import Duties or Taxes?
Most Thidarat bags are delivered without customs fees, but some countries do apply VAT or import taxes. These charges are not included in your order total and are the customer’s responsibility. Based on our experience, straw bags often clear customs without extra charges. However, local rules vary, and we advise checking with your local customs authority if you are unsure. We’re happy to help guide you through the process if questions come up.
Eco-Friendly Packaging with Reusable Storage
We take pride in our sustainable packaging. Your Thidarat bag is packed in a cotton drawstring pouch, then placed inside recyclable protective packaging. No plastic, no wasteful wrapping, and no excess. Our packaging is designed to be both protective and practical. It reflects our commitment to the environment and supports long-term storage of your bag. When your order arrives, you’ll receive not just a product, but an experience that respects both craftsmanship and the planet.
What to Expect in Case of Delays
While EMS delivery is typically fast and reliable, delays can occasionally occur due to customs checks, national holidays, or severe weather. If your parcel is delayed, we will continue to track it and offer updates. Our customer support team remains involved until the order is delivered. If anything unusual arises, we’ll step in to help resolve it. You can always rely on us to stay connected and provide updates until your bag is safely delivered.
Make Sure Your Address Is Complete
Please double-check your delivery address before placing your order. Any incorrect or incomplete information can result in failed delivery or returned parcels. If your order is returned due to an error in the address you provided, we will notify you and offer a redelivery option. You will be responsible for the cost of the second shipment. We are unable to refund the original shipping charge in such cases, so accuracy at checkout is essential.
Returned Orders and Reshipping Procedure
If your Thidarat bag is returned to us for any reason, such as failed delivery or address error, we’ll contact you to arrange redelivery. Reshipping costs must be covered by the customer. Our team documents all outgoing products with high-resolution photos and video, ensuring each parcel leaves our hub in excellent condition. We use these records to manage returns and support any follow-up, making the process fair and efficient.
Why We Don’t Bundle Shipping into Bag Prices
We believe in transparent, fair pricing. That’s why we don’t inflate the cost of the Thidarat bag to include shipping. EMS charges one fixed rate for parcels under 1kg, so ordering multiple items often costs the same to ship as one. By separating product and shipping costs, we make it easier for you to see exactly what you’re paying. This model rewards bulk orders and avoids overcharging customers who only want to buy one item.
Only Pay What EMS Charges Us
At checkout, the delivery fee reflects the actual cost EMS charges us to send your parcel. We don’t add packing, admin, or handling fees. Your payment covers only the real courier rate. The white cotton pouch, photography, inspection, and protective packaging are already included in the bag’s price. This gives you full value without hidden extras and helps us build long-term trust with our global customer base.
Returns, Refunds, and Product Condition
If your Thidarat bag arrives damaged, contact us within 48 hours of delivery. Provide clear photos or a short video to show the problem. Once approved, we’ll offer a refund or send a replacement. If you wish to return the bag for other reasons, you may do so within 14 days of receipt. You must use a tracked airfreight courier and provide the tracking number. Once the item is received and inspected, we will issue a refund for the product price. Shipping charges are not refunded unless the item was faulty.